Features   Improved quality of customer service   Cost Effective   You control the quality of the service we provide   Personalized Service   More Sales

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We provide your customers with World Class Live Chat Services for just a fraction of the cost. We work like your helpdesk on your website, providing live help and technical support chat to your website visitors when they need it the most.

Our professional and highly skilled representatives greet your visitors when they visit your website and assist them through for their entire stay. Our representatives try to convince your website-visitors about your products and services and answer any queries they may have. They then try to generate sales leads, and cross-sell other related products to your customers resulting in higher sales.

One great thing about any ecommerce business is that you can have customers from any part of the world. You can sell your service or products to them without any geographical boundaries. To this your website plays significant role. To be successful, your website should be able to provide all the information to the visitor. Live-chat and live-collaboration are some of the very powerful customer service tools that eeOutSource uses to facilitate your customer's transactions.

Benefits

Providing your customers with live chat support from our skilled representatives will help you increase sales, as well as customer satisfaction. Our representatives will assist your customers by guiding them through the process of completing an order, or help them find a desired location within a web site.

The important benefits of having live chat option at your website are:

Adding Live Chat at Your Site

You don't have to hire anyone. The process is very simple. For a clear idea, we have given below the process into different important steps:

1. Training of our Representatives

		You will provide us all product/services material and FAQs.
		We will train our live chat representatives
		The process may take a day or a week depending on the complexity of the products and services offered by you

2. Installing the code

		We will provide a html code to insert at your site
		This code will display our live help box
		Your site logo and welcome message will be added to the chat box to reinforce your brand and image with your customer
		The process of adding this code at your site is very simple, however, we do also provide services to add this on your behalf just for a fraction of cost

3. Answering for you

		Once this is done, we are ready to start taking care of your customers
		Our skilled representatives will greet your site visitors with top quality "Visitor Care" and convert them into your prospects
		If the operator does not have answers to certain questions, the visitor will be asked for his/her contact details (either phone or email) which will be passed to your staff with the chat transcript.

Pricing

Set-up charges

  One time set-up Charges US $ 135/- AED 390/-

Note: You can discontinue your subscription at any point of time. But while joining again to our services, you will have to pay se-up charges.

Add-ons

	We can customize any of the plans to meet your needs. As FLEXIBILITY is one of our company’s characteristics, additional information or customized services may also be available on request, though sometimes they may require additional costs.
	Please click here to submit your customized Quote requirements.
Click here to download the printable Live Chat Brochure